If the hotel offered to settle your claim / complaint for a particular sum of money, and you accepted the offer, and now the hotel is not following through, you could sue the hotel in small claims court for the amount promised and the judge would award whatever he or she thought was the right amount, so long as you proved your claim. If a local attorney were to write a letter on your behalf, that might shake the money loose from the hotel, and then you wouldn't have to sue. Paying a small sum for a good demand letter might be well worth it. If you had to sue in small claims, you wouldn't be able to have an attorney represent you, but one could give you tips on how to present your case properly. It's not very hard in small claims court, and the cost is very low compared to superior court.
Answered on Nov 29th, 2012 at 8:45 AM