QUESTION

How can I get the Robocalls to Stop

Asked on Jan 15th, 2013 on Consumer Law - Utah
More details to this question:
This is an automated call or robocalling scam telemarketer call. I have called them over a dozen times and asked them to stop calling me. Each time they say they will and yet they just keep calling. My number is registered with the Do Not Call Registry and I have sent in two complaints about them. I have over 20 voicemails from the AutoBot in the last 3 weeks. I have excellant credit over 800. I have no idea why they keep calling me. I had their number blocked with my cell phone provider 206.397.1697 and then they started calling me from an 800 number 800.790.3520 which my cell phone provider says that they cannot block. I am looking into legal action at this time.
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1 ANSWER

Civil Litigation Attorney serving Salt Lake City, UT at Kesselring Law, PLLC
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Cell phone users are protected from "robo-calls" by the federal Telephone Consumer Protection Act, which makes it illegal to place unsolicited telemarketing calls to a cellular phone.  The Act gives individuals the right to sue under certain circumstances.  When those circumstances are met, the consumer can recover up to $500 in damages for each call.  When the violation is intentional, as in when a telemarketer has been asked to stop calling, the court can triple the damages as a penalty.  So hypothetically, if this telemarketer had called your number 20 times in the last year, knowing that you did not want such calls, you might recover damages as much as $30,000. This answer is not intended to be legal advice, which must be based on the facts in your particular case.  If you need further assistance, you should get a consultation with a qualified attorney.
Answered on Feb 05th, 2013 at 11:52 AM

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